Support Center

We're here to help you have the best travel experience.

Contact Us

Have a question, issue, or feedback? Reach us directly:

support@wyntra.app

We typically respond within 24 hours.

Frequently Asked Questions

How does location sharing work?

Wyntra only accesses your location while the app is open. Your precise GPS location is never shared with other users — only your current city is visible on your profile and in Linklight. You can disable location at any time in Settings.

How do I report inappropriate content?

Tap the "..." menu on any post, the flag icon on any traveler profile, or long-press a comment to report it. We review all reports and take action within 48 hours.

How do I delete my account?

To request account deletion, email us at privacy@wyntra.app with the subject "Delete My Account". We will process your request within 7 days and permanently remove your data.

How do I cancel my subscription?

Subscriptions are managed through Apple. To cancel, go to your iPhone's Settings → Apple ID → Subscriptions and select Wyntra. You can cancel at any time and retain access until the end of your billing period.

What is the AI Vibe Search?

Vibe Search uses AI to find places based on your mood and preferences — describe what you're feeling ("cozy rainy day café" or "lively rooftop bar") and Wyntra will suggest matching spots in your current city. This feature requires a Voyager or Navigator subscription.

Is Wyntra available on Android?

Wyntra is currently available on iOS. An Android version is in development. Sign up to be notified when it launches: android@wyntra.app

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